TTTexas Tub and TileAustin bathtub refinishing and repair

Home / Privacy Policy and Terms

Texas Tub and Tile

Privacy Policy and Terms & Conditions

Effective date: April 24, 2026

Privacy Policy

This Privacy Policy explains how Texas Tub and Tile collects, uses, stores, and discloses information when you visit our website, request a quote, contact us, or opt in to receive text messages.

Information We Collect

  • Contact information, such as your name, phone number, email address, and property address
  • Project information you submit, including notes, service request details, and uploaded photos
  • Basic technical and usage information from website visits, such as device type, browser type, and pages viewed

How We Use Your Information

  • Provide estimates, schedule service, and send job-related updates
  • Respond to customer support requests
  • Send informational SMS messages when you have opted in
  • Improve site performance and customer experience
  • Maintain business records and protect against fraud or abuse

How We Share Information

We limit data sharing to business needs only. We may share information with service providers that help us operate our business (for example, website hosting, cloud storage, CRM/workflow tools, and messaging systems), and only to the extent needed to provide our services.

We may also disclose information when required by law, regulation, legal process, or to protect rights and safety.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consumer personal information are not sold, shared, rented, or transferred to any external organizations under any circumstances.

No Sale of Consumer Data

We do not sell consumer personal information. We do not sell or rent phone numbers, SMS consent records, or quote request data.

SMS Privacy and Messaging Disclosures

Sender: Texas Tub and Tile

Message type: Informational SMS only (quote follow-up, appointment coordination, customer photo review, project status updates, and service-related support)

Message frequency: Message frequency varies by customer activity and project stage.

Cost notice: Message and data rates may apply.

Opt-out: Reply STOP or UNSUBSCRIBE to cancel SMS messages at any time.

Help: Reply HELP for help. For help, contact Texas Tub and Tile at (512)957-4501 or email support@Texastubandtile.com.

Marketing statement: We do not run SMS marketing campaigns. We only send one-to-one informational texts related to active quote and service requests.

Typical use case: We mainly use SMS when customers text photos or details of their tubs and we reply with quote or scheduling-related updates.

Consumer Contact for SMS Messaging

For questions about SMS messaging, data use, or consent status, contact Texas Tub and Tile using any of the methods below:

Direct support statement: For questions about SMS messages, contact Texas Tub and Tile at (512)957-4501 or email support@Texastubandtile.com.

Data Retention

We retain information only for as long as needed for service delivery, support, legal compliance, dispute resolution, and business recordkeeping.

Security and Safeguards

We maintain administrative, technical, and physical safeguards designed to prevent unauthorized access, use, alteration, or disclosure of consumer data. While no system is fully immune from risk, we take reasonable measures to protect data under our control.

Your Choices and Rights

  • You may opt out of SMS at any time by replying STOP or UNSUBSCRIBE.
  • You may request access, correction, or deletion of your submitted data by contacting us.
  • You may choose not to submit optional information through our website forms.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Terms and Conditions

These Terms and Conditions govern your use of our website and your interactions with Texas Tub and Tile, including quote requests, communication preferences, and SMS messaging.

General Use

By using this website and submitting forms, you agree to provide accurate information and use this site for lawful purposes only.

Quote Requests and Service Communication

When you submit a quote request, you consent to receive communications related to your request, including phone calls, emails, and optional text messages.

SMS Terms and Conditions

Program name / sender: Texas Tub and Tile

Message type: Informational messages (quote follow-up, appointment reminders, project status updates, and service-related support)

Message frequency: Message frequency varies by customer activity and project stage.

Cost notice: Message and data rates may apply.

Opt-out instructions: Reply STOP or UNSUBSCRIBE to cancel SMS messages at any time.

Help instructions: Reply HELP for help. For help, contact Texas Tub and Tile at (512)957-4501 or email support@Texastubandtile.com. You may also use the quote form at https://www.texastubandtile.com/index.html#quote or mail us at 14205 N Mo Pac Expy Ste 570 #235445, Austin, TX 78728-6529.

Customer support contact: For questions about SMS messages, contact Texas Tub and Tile at (512)957-4501 or email support@Texastubandtile.com.

Consent and Revocation

SMS consent is not required to purchase services. You may revoke SMS consent at any time using the opt-out instructions above.

Data Use and Privacy

Your use of this website and our communication services is governed by this combined Privacy Policy and Terms page.

Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consumer personal information are not sold, shared, rented, or transferred to any external organizations under any circumstances.

Changes to Terms

We may update these Terms and Conditions periodically. Updated terms will be posted on this page with a revised effective date.

Contact Information

Texas Tub and Tile
14205 N Mo Pac Expy Ste 570 #235445, Austin, TX 78728-6529
SMS Support: support@Texastubandtile.com
Email: support@Texastubandtile.com
Phone: 512-957-4501